Häufig gestellte Fragen

1. How do I go about making a purchase?
It’s quite simple really. Add the products to your shopping cart and then choose your
payment and delivery method. That’s all there is to it! And if youre not tech savvy,
feel free to write us an email, and we'll be happy to guide you through the
necessary steps.

2. What are the available payment options?
You can make an advance payment based on a proforma invoice, pay with cash on
delivery or, alternatively, make a payment by credit card or PayPal.

3. Can you make the invoice out to a company?
Absolutely! All you need to do is enter your company details when placing the order.

4. Which shipping service do you use and how much is shipping?
Your parcel will be sent via GLS, and the shipping fee is €3.50.

5. How can I return the product?
Just write an email to info@balistic.eu, and we will take it from there.